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Quick Guide: What to expect when working with a trained interpreter at your next appointment 

On International Translation Day, we celebrate the important work that interpreters and translators do in facilitating communication and dialogue between different cultures and languages. By making information and ideas accessible across language barriers, interpretation and translation play a key role in promoting the well-being of migrant individuals and communities, from health to labor rights and beyond.

What is an interpreter?

Interpreters help people who do not share a common language to understand one another. Like a messenger, an interpreter carries your words to the other person and brings their words back to you.

A trained interpreter does not give opinions, does not judge, and does not keep your information. Their only job is to interpret what is being said.

Can you bring family or friends to your appointment?

Yes! Your family or friends can come with you for support. However, it’s best to ask for a professional interpreter, who is trained to interpret everything clearly, correctly, and in its entirety, without making mistakes or creating confusion. 

For example, people who speak multiple languages but are not trained as interpreters may not always be familiar with technical words or key phrases that are specific to the appointment. A trained interpreter will not how to help you communicate best.

What to expect during your appointment when a trained interpreter is present:

  • The trained interpreter will say everything you say exactly as you say it.

  • What you talk about during your appointment is kept confidential.

  • The trained interpreter helps you communicate, but the conversation is always between you and the health staff.


 

REMEMBER:

Asking for an interpreter may be your right. Many organizations that receive government funding must offer professional interpretation at no cost. Ask and find out! An interpreter is there to make sure your voice is heard clearly and that you receive the best care possible.

This project is funded with $375,000 by the U.S. Department of Health and Human Services' Office of Minority Health (OMH). The views expressed are solely those of the author(s) and may not represent the official stance of OMH/OASH/HHS or the U.S. Government.